Big Bincoin Bonus
Big Bincoin Bonus Terms and Conditions
1. Information on how to enter and prizes form part of these Terms and Conditions. If there is any inconsistency between these Terms and Conditions and anything else that refers to this promotion, these Terms and Conditions prevail.
2. The Promoter is Container Exchange (Qld) Limited ACN 622 570 209 ("Promoter") of Level 13, 295 Ann Street, Brisbane QLD 4000 Telephone number 13 42 42.
3. Participation in this promotion is deemed acceptance of these Terms and Conditions by the entrant and, in the case of an entrant under 18 years old (“Minor”) by the parent or legal guardian on behalf of that entrant. If you are a Minor, you represent that you have your parent or legal guardian’s permission and they have read these Terms and Conditions.
4. This promotion is a game of chance.
ELIGIBILITY
5. Entry is only open to:
(a) individuals who are Queensland residents aged 14 years or over; and
(b) charities registered with the Australian Charities and Not-for-profits Commission, not-for-profit community groups, or accredited schools, located and operating in Queensland.
(“Entrants”).
6. Entrants who are Minors must have parental/guardian consent and that parent/guardian must agree to these Terms and Conditions to be eligible to enter. Parents/guardians may be required by the Promoter to provide signed releases and/or enter into a further agreement as evidence of consent to the Minor entering this promotion. Failure to do so will result in ineligibility of the Minor.
7. The following persons are not eligible to enter this promotion:
(a) employees, directors, officers, contractors and agents of the Promoter or any of its related bodies corporate (as defined in the Corporations Act 2001 (Cth)); and
(b) the immediate family members (being a spouse, de facto partner, parent, child or sibling, including step-equivalents) of the persons referred to in (a)
("Ineligible Persons").
Any entry submitted by an Ineligible Person will be void and disregarded.
PROMOTIONAL PERIOD
8. This promotion commences at 8.00am AEST on Monday 18th May 2026 and ends at 5.00pm AEST on Tuesday 30th June 2026 (“Promotional Period”).
HOW TO ENTER
9. To enter, Entrants must, during the Promotional Period:
(a) Make a return of at least one eligible container to a Containers for Change Queensland refund point during the Promotional Period (“Collection Volume”). Only the first return made in any 24-hour period will count as an entry. Any subsequent returns made within 24 hours of that first return will not be counted as an entry or generate any additional entries for this promotion. For more information about eligible containers, please visit: https://cfcqld.com/container-eligibility; and
(b) use their member number when making a return during the Promotional Period. Using a member number constitutes an automatic entry. A return made using a valid member number will count as two entries for that day (“Double Entry”); or
(c) alternatively, making a return of at least one eligible container to a Containers for Change Queensland refund point during the Promotional Period during the Promotional Period, retain a valid container refund receipt as proof of return and visit https://containerexchange.jotform.com/261168680707867 to submit a fully completed entry form for each eligible return for this promotion (“Entry Form”) by 5:00pm AEST on 30th June 2026.
10. Only eligible containers processed by a Containers for Change refund point during the Promotional Period will be counted. Time of processing is as recorded on the Promoter’s database.
11. For an entry using the Entry Form, time of entry is determined by the time the online entry is received by the Promoter’s database, and not the time of submission by the Entrant.
12. For the avoidance of doubt, the maximum number of entries every 24 hours to be considered as an eligible return for this Promotion is either:
(a) One Double Entry for an Entrant using their member number; or
(b) One entry for an Entrant using the Entry Form.
13. Entries submitted online using the Entry Form must include valid proof of return, either in the form of an image of physical receipt or email receipt. Each entry submitted online using the Entry Form must include a unique receipt time stamped within the Promotional Period. Reusing/duplicating receipts will not be considered a valid entry. Entrants must retain the original printed receipt or email receipt to be presented to the Promoter upon request.
14. Incomplete, indecipherable or profane entries, as determined by the Promoter, will be deemed invalid. Errors and omissions may be accepted at the Promoter’s discretion.
15. The Promoter is not responsible for any late, lost, altered, damaged, incorrect, incomplete or misdirected entry.
16. Entry into this promotion is free. However, any cost associated with participating in this promotion is the Entrant’s responsibility.
HOW TO WIN – GAME OF CHANCE
17. The winner of the Main Prize will be determined by random draw from all valid entries in accordance with the Draw section below.
18. The recipient of the Community Allocation will be nominated by the Prize winner in accordance with the Community Allocation process set out in clause 21 below.
PRIZE
19. There will be two (2) prizes to be won comprised of AUD$21,533 in total, namely:
(a) One Entrant will win AUD$10,000 cash plus a voucher for a 3-night stay for two in an Urban Room at Crystalbrook Riley, Cairns QLD, including a $300 dining credit (accommodation component valued at AUD$1,233). The accommodation must be booked and completed by May 31 2027, and is subject to room availability and Crystalbrook’s terms and conditions at the time of booking. The stay excludes flights, transfers, travel insurance, and all other expenses not expressly stated. The accommodation component is subject to the standard terms and conditions of Crystalbrook Riley, which will be provided to the winner upon Prize Notification (“Main Prize”)
(b) One AUD$10,000 cash Community Allocation will be directed to an eligible Queensland charity, community group or school nominated by the Main Prize winner in accordance with the process set out in clause 21 (“Community Allocation”).
DRAW
20. The draw for the Main Prize will be conducted at COEX premises at 9am AEST on 1st July 2026 ("Draw Date"). The draw will be conducted by computerised random number selection. All valid entries from Entrants received during the Promotional Period will be included in the draw. The draw will not be conducted in the presence of an independent scrutineer. The Promoter will retain the results of the draw for a minimum of twelve (12) months. The first valid entry selected will be the winner, subject to verification of eligibility and compliance with these Terms and Conditions.
21. The Community Allocation will be directed to an eligible charity, community group or school nominated by the Main Prize winner in accordance with the following process:
(a) An eligible organisation must be a charity registered with the Australian Charities and Not-for-profits Commission, or a not-for-profit community group or accredited school located and operating in Queensland and registered with the Promoter.
(b) The Prize winner must submit their nomination of the recipient to the Promoter within seven (7) days of being requested to do so by the Promoter.
(c) The Promoter will notify the nominated organisation of the Community Allocation within seven (7) days of receiving a valid nomination from the Prize winner.
(d) If the nominated organisation does not respond to the Promoter's notification within seven (7) days, or is determined by the Promoter to be ineligible, the Promoter will contact the Prize winner and invite them to make an alternative nomination. The Prize winner is entitled to make a maximum of two (2) further alternative nominations (three (3) in total, inclusive of the original nomination), each subject to the same process and timeframes set out in this clause.
(e) If, after three nominations, no eligible organisation has been confirmed as the recipient, the Promoter will select and nominate a charity of its choosing that satisfies the eligibility criteria in clause 21(a) to receive the Community Allocation, and will notify the Prize winner of that selection.
(f) The Community Allocation is not subject to the Unclaimed Prize and Redraw provisions of these Terms and Conditions.
(g) If the winner of the Main Prize is an eligible charity, community group or school satisfying the criteria in clause 21(a), the winner may nominate itself to receive the Community Allocation.
PRIZE NOTIFICATION
22. The winner of the Main Prize will be announced by 10th July 2026. The winner of the Main Prize will be notified by their nominated email address and/or phone number provided in the Entry Form or included as part of their member details (“Prize Notification”).
23. The Promoter will notify the nominated organisation of the Community Allocation within seven (7) days of receiving a valid nomination from the Main Prize winner, in accordance with clause 21 above.
24. The Promoter will use reasonable endeavours to contact the winner of the Main Prize. If after three reasonable attempts the Promoter has not heard from the winner within the Claim Deadline period, the Main Prize will be treated as unclaimed in accordance with the Unclaimed Prize and Redraw section below.
25. The winner’s name and Collection Volume may be published on the Promoter’s social media accounts for the purposes of this promotion. The winner’s name may also be printed in an eDM published and distributed by the Promoter.
26. Any winner of a Prize is provisional until such time as the Promoter is satisfied that the Entrant has complied with these Terms and Conditions (including any conditions of accepting a Prize).
27. If a winner of a Prize is a Minor, the Prize correspondence will be directed, and the Prize will be delivered, to the winner's parent/guardian. If the winner is a community group, school or charity, Prize correspondence will be directed to the nominated contact person of that organisation, and the Prize will be delivered in accordance with the organisation's written instructions provided to the Promoter.
CLAIMING THE PRIZE
28. The Main Prize must be claimed within 7 days of the Promoter notifying the Entrant of their win, or such longer time stipulated by the Promoter ("Claim Deadline"). The Promoter will make no fewer than three (3) reasonable attempts to contact the winner within the Claim Deadline period.
29. To claim the Main Prize, the winner must (unless otherwise agreed in writing by the Promoter):
(a) follow the instructions in the Prize Notification to accept the Prize and provide valid bank account details (account name, BSB and account number) for the Prize to be deposited via direct bank transfer (“Nominated Bank Account”); and
(b) provide all information and sign all documents required by the Promoter.
30. The Main Prize is claimed when the winner has satisfied clauses 28 and 29 and the Promoter is satisfied that the winner has complied with these Terms and Conditions.
31. If, for any reason, the winner does not claim the Main Prize by the Claim Deadline, then the Prize will be forfeited, and a new winner will be selected from the remaining pool of eligible entries in accordance with the Unclaimed Prize and Redraw sections below.
PRIZE DELIVERY
32. The Prize is deemed to be delivered to the winner when it is deposited into the winner’s Nominated Bank Account. The winner is solely responsible for ensuring their Nominated Bank Account is correct.
33. The Promoter will use reasonable endeavours to deposit the Prize into the winner's Nominated Bank Account within 30 business days of the winner satisfying the Claiming the Prize conditions above. The Promoter will notify the winner of the expected payment date within seven (7) days of the winner providing their Nominated Bank Account details.
34. Where the winner of the Main Prize is a community group, school or charity, the organisation must, within seven (7) days of Prize Notification, notify the Promoter in writing of the name of the individual (or individuals, up to the maximum permitted by the voucher) who will use the accommodation component of the Main Prize ("Voucher Nominee"). The Promoter will arrange for the accommodation voucher to be issued in the name of the Voucher Nominee.
35. Where the winner or Voucher Nominee is a Minor, the $300 dining credit may only be applied to food and non-alcoholic beverages.
UNCLAIMED PRIZE AND REDRAW
36. Subject to any direction by the relevant regulator, a new winner will be randomly drawn from the remaining pool of valid entries as soon as reasonably practicable by the Promoter until:
(a) the Prize has been claimed by a winner; or
(b) the Promoter elects to otherwise deal with the Prize as it deems fit.
37. Any redraw of a Prize will be conducted at COEX Premises on a date to be determined by the Promoter after the Claim Deadline has expired without the Prize being claimed, and will be conducted in the same manner as the original draw. The Promoter will notify any new winner in accordance with the Prize Notification provisions above.
38. The Prize Notification, Claiming the Prize, Prize Delivery, and Unclaimed Prize and Redraw provisions of these Terms and Conditions apply to any redraw of unclaimed prizes.
PROMOTER’S DECISIONS ARE FINAL
39. Subject to the Dispute Resolution section below, the Promoter’s decisions relating to this promotion are final. The Promoter will not enter into general correspondence regarding the promotion results or other decisions made in connection with this promotion. Formal disputes must be submitted in accordance with the Dispute Resolution section below.
DISPUTE RESOLUTION
40. In the event of a dispute between an Entrant and the Promoter in connection with this promotion, the Entrant must submit a written complaint to the Promoter at [email protected]. The Promoter will acknowledge the complaint within five (5) business days and will use reasonable endeavours to resolve the dispute within twenty (20) business days of receipt. If the dispute is not resolved within that period, either party may refer the matter to a mediator agreed upon by both parties, or failing agreement, to a mediator appointed by the Resolution Institute (www.resolution.institute). The costs of mediation will be borne equally by the parties unless otherwise agreed. Nothing in this clause prevents a party from seeking urgent injunctive or interlocutory relief from a court of competent jurisdiction.
PUBLICITY MATERIALS
41. Entrants consent to the Promoter using their name, likeness, image, Collection Volume and/or voice in the event they are a winner (including photography, film and/or recording of the same) in any media for an unlimited period and without remuneration for the purposes of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter. Where the Entrant is a Minor, the parent/guardian of that Entrant gives such consent on behalf of the Entrant. Where the winner is a community group, school or charity, an authorised representative of that organisation gives such consent on behalf of the organisation, and the Promoter may use the organisation's name and any information provided by the organisation in connection with publicity for this promotion.
GENERAL
42. Where an Entrant or other depositor attempts to return and deposit (or donate) containers which are not eligible under the Containers for Change scheme, those containers will be refused and will not count towards the Entrant’s collections in this promotion.
43. Containers are processed by third parties and as such, the Promoter is not responsible for and has no control over the timing or method of the processing and reporting of the containers presented. The Promoter is not liable for any loss or damage arising from any containers being processed by a third party outside of the Promotional Period (or any delays in processing within that period), or any errors in reporting by a third party.
44. If a Prize (or part of a Prize) is unavailable, the Promoter, at its discretion, reserves the right to substitute the Prize (or that part of the Prize) with a Prize similar to and of equal or greater value than the original Prize.
45. Prizes or any unused portion of a Prize are not transferable or exchangeable and cannot be taken as cash.
46. Acceptance of a Prize may require the winner to also accept and comply with third party terms. To the extent that any Prize (or part of a Prize) consists of a gift card or voucher, it will be subject to the terms and conditions stipulated by the relevant Prize supplier. Digital gift cards must be activated by the date stipulated by the Prize supplier, and the Promoter is not responsible for any failure to do so. Some Prizes may only be valid for use on a specified date and/or at a specified time, as determined by the relevant prize supplier, event or experience provider. It is the responsibility of the winner to attend or use the Prize at or by the specified date and time. No extensions, substitutions or compensation will be provided if the winner is unable to use the Prize as specified.
47. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right to the fullest extent permitted by law:
(a) to disqualify any Entrant; or
(b) to modify, suspend, terminate or cancel the promotion, as appropriate and is not liable to any Entrant for any loss arising from the exercise of its discretion.
48. If there is a dispute as to an Entrant’s identity, eligibility to enter or validity of entry, or interpretation of these Terms and Conditions, the Promoter reserves the right to determine these matters. The Promoter reserves the right, at any time, to verify the validity of entries and the eligibility of Entrants.
49. The Promoter further reserves the right, in its sole discretion, to disqualify any individual who the Promoter reasonably believes has or may have breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
50. The Promoter reserves the right to amend these Terms and Conditions at any time (without prior notice) without liability to any Entrant or other person, subject to applicable laws. These Terms and Conditions and any revised Terms and Conditions will be available at: https://www.containersforchange.com.au/qld/big-bincoin-bonus-terms-and-conditions-2026
51. This promotion is governed by the laws of Queensland. Each party submits to the non-exclusive jurisdiction of the courts of Queensland and any courts of appeal therefrom.
52. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion. This includes (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by a winner or Entrant; (e) taking and/or use of a prize; (f) the download and/or use of any app or file on the device used by the Entrant, or the Entrant's parent/guardian in connection with this promotion (including viruses and malware); (g) any late, lost, damaged or misdirected Prize due to any reason beyond the reasonable control of the Promoter, including any error or change in the Winner's nominated addresses; and (h) participation in this promotion (including the contraction of any illness, virus or disease howsoever described whilst participating in this promotion).
PRIVACY AND COLLECTION NOTICE
53. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its privacy policy, available at: https://www.containersforchange.com.au/privacy-policy (“Privacy Policy”).
54. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Entrant. Entrants may opt out of receiving direct marketing communications at any time by following the unsubscribe instructions contained in any such communication or by contacting the Promoter using the contact details in clause 2. The Privacy Policy also contains information about how Entrants may access, update or correct their PI and how Entrants may complain about a breach of the Australian Privacy Principles and how those complaints will be dealt with. All entries become the property of the Promoter. For the purposes of conducting this promotion, the Promoter will not disclose the Entrant's personal information to any entity outside of Australia. To the extent that the Promoter discloses personal information to overseas recipients for other purposes, the relevant recipient countries are identified in the Promoter's Privacy Policy.