Container refund points

Over 1,612,186,298 containers returned to date*

Where can I return?

Keep cashing in, Queensland!

Containers for Change is still operating during the COVID-19 pandemic, with all sites adhering to the latest health and safety instructions provided by the Federal and State Governments.

However, if you’re not certain about visiting a container refund point, please consider using a bag drop service where you can just drop off your containers and go. It’s that easy and means you can still cash in with minimal contact.

Bag drops are the black pins on the map but many of our depots also offer a bag drop service – click on the green pins to double check. Make sure you sign up for a scheme ID or have it ready to go if you’re using a bag drop.

It’s important to double check that your local container refund point is open before visiting the site – you can click on its pin to see.  

For more information, visit our FAQs on COVID-19 here.

Search for your nearest container refund point by typing either postcode or suburb name; then click the pin on the map to reveal the address and details of the site.

What are the different types of collection points?

Bag drops

Bag drops are a convenient way to recycle your containers and receive a refund. However, it does take longer to receive your refund at bag drop points vs. taking your containers to an over-the-counter depot (where containers are counted on the spot). 

Payment times can vary due to demand and/or collection frequency by the operator.

Some operators have limits to the amount of bags you can drop at one time. 

Bags of containers at many bag drop sites are cleared weekly, with some rural and regional areas less regularly. Containers aren’t counted and entered into the system until the bags have been picked up and taken to the operators depot. As a result, refunds for bag drops can take up to seven working days to be transferred to your account.

Please be careful to ensure that all containers are eligible, otherwise this could impact the amount you are refunded vs. what you were expecting.

At these sites, remember three key steps:

  • Bag it: bag your containers in your own multi-use translucent garbage bags or, if the operator supplies them, in the operator’s bags (see map for details)
  • Tag it: tag your containers using labels from your local container refund point or write your scheme ID and name on the bag
  • Drop it: drop off your containers at your local container refund point

Please note the below sites require additional scheme sign-up:

  • Envirobank 
  • Tomra 

Over-the-counter depots

Over-the-counter depots, using manual or electronic scanners, will count your containers immediately and provide refunds in cash or via an electronic funds transfer (EFT) into your bank account – depending on the quantity of containers you have. You will also be able to donate your containers to a community group or charity, using their unique scheme ID (available closer to scheme launch).

Some over-the-counter depots will also provide a bag drop service, allowing customers to quickly ‘bag drop’ their bags of containers. See below section for further details on this type of refund point.

Reverse vending machines (RVMs)

Convenient locations with more than one refund option, including:

RVM: Using either your scheme ID or the unique ID of your local community group or charity, you can scan the barcode and insert uncrushed cans, plastic bottles and liquid paperboard containers into your local RVM. Please note that crushed containers are not accepted at RVMs.

Bag drop: Bag drop points are a convenient way to recycle your containers and receive a refund. See above for more detail on these sites. There are three key steps to remember:

  • Bag it: bag your containers using a multi-use plastic bag (single-use plastic bags are not suitable)
  • Tag it: tag your containers using labels from your local container refund point, displaying your scheme ID and transaction ID
  • Drop it: drop off your containers at your local container refund point

Depot (Commercial Bulk Sorting): large scale / commercial quantities of containers (refund not provided on the spot).

Mobiles and pop-ups

Mobile and pop-up container refund points will provide a scheduled service, allowing customers, community groups and charities to return their containers for a refund either in cash or to the scheme ID provided. These points are operated by over-the-counter depots or drop-offs; usually using a trailer with a cage parked at a regional location such as a community store or supermarket, for a few hours on a Saturday morning (for example).

Pop-up (or temporary) container refund points operate at one-off events or functions. A pop-up may be used as a physical donation point for events such as school fetes. 

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