TYPES OF REFUND POINTS
Depot
Depots can differ in return style. Some have staff who count your 10¢ containers for you, while others will let you scan them yourself.
Certain depots may also offer drive-through or Drop & Go (Bag Drop) services.
Depots offer your refund as on-the-spot cash, a bank account payment, or as a donation to a good cause.
Drop & Go (Bag Drop)
Drop & Go (Bag Drop) allows you to quickly return your 10¢ containers, contact-free.
Bag your 10¢ containers, attach a tag with your member number, and drop it off.
Once collected, your refund will be processed as a bank transfer or donation using your member number payment details.
Self-serve Kiosk (RVM)
Self-serve Kiosks (RVMs) count your 10¢ containers and scan their barcode to check they are accepted. Just insert your 10¢ containers, one-by-one, and let the Kiosk do the rest!
You will receive your refund as a local grocery store voucher or as a bank transfer or donation using your member number payment details.
Pop-up Depot
Temporary depots can pop up at busy community locations and work just like regular depots. Get your 10¢ containers counted and refunded on the spot, or leave your 10¢ containers to be sorted later and receive your refund as a bank transfer or donation using your member number payment details.
What happens after returning?
Receive your refund
After we count your return, we'll process your refund using your member number's preferred payment method.
Donate your refund
Choose to donate your refund to one of the 5,000+ charities, community groups, or schools registered with Containers for Change.
Give your 10¢ containers another life
Returned 10¢ containers are recycled into their raw materials and then renewed as new beverage containers, or other products.
Download our app
Returning 10¢ containers on the go? Whether you're at home, at work, or holidaying across WA, a Containers for Change refund point may be closer than you think.
RETURNING 825+ 10¢ CONTAINERS?
Look at you go trailblazer! But wait — if you’re returning 825+, we'll need to see your photo ID first!
If you’re returning 1,500+, we’ll also need to take a copy of your ID and ask you to fill out one of our declaration forms (and congrats on a seriously impressive haul!).
To understand how we keep your personal details under lock-and-key, chat to the team at your local refund point.
And remember — transactions can’t be split.
Why do you need to see or copy my ID?
Believe it or not — it’s a tax thing.
Our refund points have to comply with the ATO rules, the Waste Avoidance and Resource Recovery Regulations, and their Operator Agreement.
What type of photo ID is accepted?
We need a copy of your official photo ID.
You can bring your driver’s licence, proof of age card, or passport (Australian or international).
What if I don't show my ID or sign a declaration?
Unfortunately, we won’t be able to accept your return or provide you your refund.
COLLECTION SERVICES FOR YOUR ORGANISATION
There are many refund points who can team up with your organisation to pick up your 10¢ containers for you.
Use the link below to find out more information about how to partner with your local refund point. They'll be happy to discuss your organisation's collection goals, logistics and fees, and any other ways they may be able to provide support.
